OFFICIAL DOCUMENT
This document contains all the rules and guidelines governing the use of the 99group platform. We have written it in plain language so you can clearly understand your rights and responsibilities as a member.
OUR TERMS PRINCIPLES
The 99group Terms & Conditions are more than just a legal document — they are our promise to you about how this platform operates with fairness and transparency.
99group uses an independently verified RNG (random number generator) for all games. There is no manipulation of outcomes — every slot spin, every hand of baccarat, and every roulette table is conducted with complete fairness.
99group's core commitment is to ensure every legitimate win is paid out without undue delay. Withdrawals are processed within 5 to 15 minutes to your Malaysian bank account or eWallet.
Your personal information will not be sold or shared with third parties without your consent. All data is protected by 256-bit SSL encryption and managed in accordance with a strict privacy policy outlined separately.
We've written 99group's Terms & Conditions in plain, easy-to-understand language — not confusing legal jargon. If anything is unclear, our support team is always on hand to explain.
Any changes to 99group's Terms & Conditions will be communicated to all registered members via email or in-platform notification before the changes take effect. You will not miss any important updates.
Our terms include a genuine commitment to responsible gaming — deposit limit tools, session time reminders, and self-exclusion options are available free of charge to all 99group members who need support managing their play.
FULL DOCUMENT
Please read this document carefully. By registering, logging in, or using any part of the 99group platform, you automatically agree to be bound by all the terms and conditions set out below. If you do not agree with any part of this document, please discontinue use of the platform.
These Terms and Conditions ("Terms") constitute a binding agreement between you ("Member" or "User") and 99group ("Platform," "we," or "the company"). By accessing or using the 99group website, mobile application, or any services provided, you confirm that you have read, understood, and agree to comply with all Terms stated herein.
Acceptance of these Terms is an absolute condition for use of the 99group platform. No partial or limited use is permitted for users who reject any part of these Terms. We recommend that you keep a copy of this document for future reference.
Important: These Terms are governed by applicable law, and you agree to submit to the appropriate jurisdiction for any disputes arising from your use of the 99group platform.
To register and use the 99group platform, you must meet all of the following eligibility requirements without exception:
99group reserves the right to request identity verification documents at any time to ensure compliance with eligibility requirements. Failure to provide the requested documents may result in account suspension or closure.
Each user is only permitted to have one (1) account only on the 99group platform. Holding multiple accounts is a serious breach of these Terms and may result in the closure of all associated accounts along with forfeiture of any remaining balances.
During registration, you are required to provide:
You are solely responsible for keeping your 99group account password confidential. Do not share your login credentials with anyone, including family members. 99group will not be held liable for any losses resulting from unauthorised access to your account due to your own negligence.
Security Note: If you suspect that your account has been accessed by an unauthorised party, contact the 99group support team immediately via live chat or email at support@99group.click.
| Item | 99group Rules |
|---|---|
| Number of Accounts | 1 account per user |
| Minimum Age | 18 years and above |
| Phone Number Verification | SMS verification required |
| ID Verification Document | Can be requested at any time |
| Service Language | Bahasa Melayu & English |
All financial transactions on the 99group platform are conducted in Malaysian Ringgit (MYR). 99group supports the following deposit and withdrawal methods available to the Malaysian market:
Deposit limits are as follows: the minimum deposit is RM 20 per transaction. The maximum daily deposit limit varies depending on the payment method and membership account tier. 99group reserves the right to request verification of the source of funds for deposits exceeding a specified amount.
For withdrawals, the processing time is between 5 to 15 minutes for most methods. Withdrawals must be made to an account registered under the same name as your 99group account. Withdrawals to third parties or accounts held under a different name are strictly prohibited.
99group reserves the right to place a hold on withdrawals for security review or compliance purposes. Any such delay will be communicated to the member concerned and resolved within a reasonable timeframe.
Funds deposited into your 99group account do not earn any interest. Balances left unused for an extended period may be subject to the inactive account policy outlined in Section 9.
99group offers a variety of bonuses and promotions from time to time, including welcome bonuses for new members, reload bonuses, cashback bonuses, and seasonal promotions. All bonuses are subject to wagering requirements set out separately for each promotion.
The general principles that apply to all 99group bonuses are as follows:
Bonus Guide: Please read the specific terms of each bonus carefully before claiming any promotional offer. If you have any questions, the 99group support team is ready to assist you in Bahasa Melayu.
99group reserves the right to modify, suspend, or cancel any promotion at any time with reasonable notice. Abuse of the bonus system, including opening multiple accounts or employing betting strategies designed to exploit bonus terms, is strictly prohibited and may result in account closure.
The 99group platform offers a wide range of casino games including slots, baccarat, blackjack, roulette, and live casino with professional dealers. All games are conducted in accordance with the standard industry rules applicable to each game type.
Key things you need to know about casino games at 99group:
99group reserves the right to adjust betting limits, modify game rules, or remove any game from the platform at any time. Such changes will not affect bets that have already been placed prior to the changes taking effect.
The Sports Betting section of 99group offers markets across a wide range of sports, including football (Malaysia Super League, EPL, La Liga, and other leagues), badminton (Thomas Cup, All England, BWF Tour), e-sports (MPL MY, DOTA 2, Valorant, CS2), basketball, tennis, and more.
The general terms for sports betting on 99group are as follows:
In-play bets accepted while a match is in progress are final and cannot be cancelled by the user. Use the Cash Out feature if you wish to close a bet early.
As a 99group member, you agree not to engage in any of the following, which are considered serious violations of these Terms:
99group reserves the right to investigate any suspicious behaviour and take appropriate action, including temporary suspension or permanent closure of the account in question, as well as forfeiture of remaining balance if a violation is proven.
You may close your 99group account at any time by contacting our support team. Before closing, please ensure all necessary withdrawals have been processed, as a closed account cannot be reopened.
99group reserves the right to close or suspend your account under the following circumstances:
For accounts that have been inactive (no logins or financial activity) for a continuous period exceeding 12 months, 99group reserves the right to classify them as dormant accounts. A notification will be sent to the registered email address before any action is taken on such accounts.
99group takes social responsibility seriously. We provide the following tools and resources free of charge to all members to help them stay in control:
Important: If you feel that your gambling activity is becoming uncontrollable or is affecting your daily life, please seek help immediately. Contact the 99group support team or visit our Responsible Gambling page for more information and available support resources.
99group is committed to keeping the platform running smoothly and without interruption. That said, as with all online platforms, occasional technical disruptions cannot be entirely ruled out. 99group shall not be held liable for:
In all circumstances, 99group's maximum total liability to any user is limited to the amount deposited by that user within the 30 days preceding the claim, except where liability arises from gross negligence or wilful fraud on the part of 99group.
99group reserves the right to change, amend, or update these Terms and Conditions at any time. Each amendment will take effect on the date specified in the notice of changes. We are committed to giving registered members reasonable notice before any changes come into effect.
Notice of changes will be sent via:
Continued use of the 99group platform after the effective date of any changes constitutes acceptance of the amended terms. If you do not agree with any changes, you have the right to close your account before those changes take effect by contacting our support team.
Last Updated: January 2026 (Version 3.2). If you have any questions about these Terms & Conditions, please contact us at support@99group.click or via the 99group platform's live chat.
These Terms & Conditions should be read together with Privacy Policy and Responsible Gambling Policy 99group. All these documents collectively form the complete agreement between you and 99group as the platform operator.
FAQ
Quick answers to the most frequently asked questions from members about the 99group platform's terms of use.
Register for free today, with a minimum deposit of just RM 20, and claim a welcome bonus of up to RM 1,500. Over 300 games and 25+ sports await you on the 99group platform.